A complainant may request one of two formal complaint pathways to meaningfully address the harm they have experienced. The two options are:
- Adaptable Resolution Process: May take the form of mediation, restorative justice conferencing, or negotiated resolutions. To proceed with this resolution pathway, all involved parties must voluntarily consent to participating in this process. This is what HR & federal Title IX procedures refer to as “Informal Resolution.”
- Investigation Process: The process includes investigation to determine if a policy was violated, adjudication, and sanctioning, if appropriate. Supportive measures including housing, workplace, and academic modifications may be utilized concurrently.
Both resolution processes are terminal, meaning that once either of them has been completed, the case cannot be re-opened. Supportive measures including housing, workplace, and academic modifications may be utilized at any point.
For more details about IDHR’s Investigation Process, please review the timeline and flowchart or the Investigation Guide. Further procedures for the investigation and adjudication of discrimination and discriminatory harassment matters can be found:
For additional information on IDHR’s Adaptable Resolution Process, please review the process roadmap or the Adaptable Resolution Guide.